our Terms and Conditions

Booking and reservations terms and conditions for cheetah safaris

Cheetah Safaris Terms & Conditions

Booking and reservations terms and conditions

Payment Methods

NOTE: After the agreement, we shall send you the company account for Cheetah Revolution Safaris or through our online payment.  DO NOT SEND MONEY TO A PERSONAL ACCOUNT.

Safari Reservation: A deposit of 40% will be required through Wire Transfer or online payment to Cheetah Safaris’ Bank Account, and the rest of the balance will be paid 60 Days before the Safari starts (All transaction fees are incurred by the client.) Reservation is 40% of the total amount on your invoice (US dollars, Euros, and or Pounds), but if it’s easier for you, you can pay for your dream safaris in full. Payments via credit or debit cards (American Express, Visa, Mastercard) will attract 4% or below transaction charges, while Direct Banking is free as of now.

No of days of PaymentPercentage of Payment
Before 120 days40% of the Total invoice Amount
120 Days to 90 Days30% of the Total invoice Amount
Before 60 Days100% of the Total invoice Amount
Less than 60 days100% of the Total invoice Amount

PLEASE NOTE:- WE DO NOT ACCEPT CASH, AND DON’T ACCEPT SENDING YOUR SAFARI PAYMENT TO A PERSONAL ACCOUNT OR AN INDIVIDUAL ACCOUNT.

Cancellation: Any monies paid will be refunded, less the cost of cancellation fees levied by hotels or food expenses and administrative costs, as described in our cancellation policy below.

Safari Cancelation Policy

Safari cancellation policy

Any safari deposit  paid shall  be refunded, less the cost of cancellation fees levied by hotels  and administrative costs as below

No of daysPercentage forfeited of the Tour Cost 
60 Days – 120 Daysfull refund less 30% administration fee
30 Days – 60 Days50% of the tour price
60 Days – 14 Days80% of the tour price
Less than 14 days and no showNO REFUNDS

NOTE:

  • Gorillas, Chimpanzees, Golden Monkey Permits, and park entrance fees are 100% non-refundable.
  • No refunds shall be made for any activity canceled and or not done by any client.

Cheetah Safaris cannot accept liability or responsibility for any alteration, delay, or cancellation caused by war or threat of civil war, civil strife, natural disaster, terrorism, industrial disputes, fire, bad weather, sickness, the act of government, public authorities, or other circumstances amounting to force majeure and/or Acts of God.

NOTE: In the event of a refund after following the cancellation policy, Cheetah Safaris will deduct 50 USD from your money as a Bank charge used in sending your money back. A 30% Administration fee will be deducted from the total amount of the invoice.  

Safari Pricing and costing Policy

Safari Price and Cost

Included are all expenses in respect of the transfers by air or vehicle and safari guide as per the itinerary, meals while on safari, entrance fees to National parks, and game reserves, any other activities, and inclusions indicated in your itinerary.

All safari prices quoted on our website are estimates and should not be used for booking. Please get in touch with our experts for exact safari quotes. 

All safari quotes shared with you before and after payment are subject to change. 

Our Transfers by Air, road and any other

Safari Transfers and Guides

Tour cars, 4×4 Land Cruisers, or coaches will be provided depending on the route and number of safari tour /excursion participants. The company reserves the right to employ the services of subcontractors. 

We Charter and hire planes from our contracted suppliers. Kindly note that their terms will apply as we use them within your safaris. Scheduled flights are as per their own terms and conditions. 

We provide our English, Italian, German, Spanish, and French–speaking drivers/guides on request; kindly note they are subject to availability. Though we will endeavor to offer you your preferred speaking guide.

Alterations to Itineraries

Alterations to Safari Itineraries

While we make every effort to stick to the planned route, African travel involves variables like weather and road conditions. Cheetah Safaris reserves the right to alter arrangements or substitute lodges of a similar standard if necessary.

Safari Accommodations

Safari Accommodation

Based on the number of persons sharing in a single, double, or triple room or tent, where possible, rooms with private hot showers and toilets inside will be provided. Single rooms are provided at an additional cost but cannot be guaranteed. Safari Accommodations are named as an indication of category, and rooms may be reserved at similar standard hotels/lodges / tented camps.

Kindly note, these lodges and camps, on request, are subject to availability. Cheetah Safaris reserves the right to change, alter, and offer alternative accommodations within the itinerary depending on any unavoidable circumstance. This will always be communicated to you before, stating the reasons for the change of accommodation.

Alteration to tours

Alteration to Tours & Safaris

Cheetah Safaris reserves the right to alter arrangements or cancel the operation of a scheduled tour or safari should conditions necessitate.

It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.

Safari Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.

While we strive to keep our quoted prices stable, we reserve the right to adjust prices in the event of:

  • Changes in Government Taxes or VAT.

  • Increases in National Park entry fees.

  • Significant fuel surcharges.

Safari Prices & Fluctuations

Alteration to Tours & Safaris

Cheetah Safaris reserves the right to alter arrangements or cancel the operation of a scheduled tour or safari should conditions necessitate.

It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.
Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.

Travel Insurance (Mandatory)

Travel Insurance 

It is a strict condition of booking that all travelers have comprehensive travel insurance. This must cover:

  • Medical emergencies and evacuation.

  • Trip cancellation and interruption.

  • Loss of personal baggage. Cheetah Safaris is not liable for any costs incurred due to the lack of adequate insurance.

Health and Passports

  • Visas: It is the Client’s responsibility to obtain a valid Visa before arrival at your safari destination.

  • Health: You must ensure you have the required vaccinations (e.g., Yellow Fever for cross-border travel). Please consult your doctor regarding Malaria prophylaxis. Learn More.

Liability & Risks

Liability & Risks

  • The company and its agents act only as agents of the tours, transport, etc., and shall not be liable for injury, delays, loss, or damage in/any manner.
  • The company’s liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place, and no other country.
  • All claims are subject to the jurisdiction of the courts of the country in which the actions arise.
  • The company reserves the right to employ subcontractors for all or part of the services.
  • The company shall not be held responsible for any loss or damage to luggage.

 

Safari travel involves an inherent element of risk and travel to remote areas.

  • Wildlife: Travelers must follow the instructions of the safari guide at all times. Cheetah Safaris is not liable for injury or death resulting from wildlife encounters, natural causes, or any misconduct by the guests.

  • Force Majeure: We are not liable for delays or cancellations caused by “Acts of God,” civil unrest, strikes, or pandemics.

Booking Security & Membership

Booking Security & Membership

Cheetah Safaris is a proud member of ATTA (The African Travel and Tourism Association) and TOSK (Tour Operator Society of Kenya).

Cheetah Safaris is a registered and regulated Safari Operator in Kenya by the Tourism Regulatory Authority (TRA). 

Accuracy of our Digital materials

Accuracy of our Digital Materials

The materials appearing on the Cheetah Safaris website could include technical, typographical, or photographic errors. Cheetah Safaris does not warrant that any of the materials on its website are accurate, complete, or current. Cheetah Safaris may make changes to the materials contained on its website at any time without notice. However, Cheetah Safaris does not make any commitment to update the materials. In this case, if you find any errors, please don’t hesitate to reach our admin through our contact form

Marketing And Use Of Photographic Materials

Marketing And Use Of Photographic Materials

Cheetah Safaris reserves the right to use any photographs and videos taken during our guests’ safaris and tours for marketing and or any other marketing purpose. The client hereby gives consent to use such photographs and authorizes the company to retain the copyright for these photographs and such material. We will only use these photographs for our marketing purposes.

Personal Data Usage

Personal Data Usage

By contacting us either via email, equity form, contact page, or by WhatsApp, or any other means, you permit us to send you our marketing materials, including our monthly newsletter, and any other form of communication from Cheetah Safaris to you. 

We will not send you anything not related to Cheetah Safaris, and we will respect your space and interests at all times. You have the liberty to stop all our communications with you by contacting us.

Understand our privacy policy

Pack For a Purpose

Cheetah Safaris is a serious advocate of sustainable safari practices in Africa. As part of our efforts and initiative, we engage and support schools and children who need knowledge to better their lives. The best gift a child can be given is education, skills, and creativity. 

In this case, we request our guests booking with us, to bring an extra back of supplies. This can be in terms of books, sports materials, and any other items that would change the lives of these kids. 

Let us help you customize your trip

Like all of our holidays on this site, this is just an idea. All of our trips are tailor-made, so we’ll always adapt them to suit you.

Talk to an Expert

Browse our Cheetah Safaris Website. We’ll match you with a Specialist in our team who is best suited to help you plan your next safari adventure. To start, submit your Safari Inquiries.

Prepare for your trip

Our Safari experts will be of help in planning your safari from start to end. They will advise you on all that you need to pack and travel documents, too. They will be ready to answer any queries you have.

When you return

We would love to hear from you about your trip with us. Your feedback will help us always work better and try to be the best. You can leave your review on our Reviews Page or TripAdvisor Page

Partners / Memberships

People who always support and endorse our good work

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